Working as a virtual assistant (VA) can be one of the most rewarding jobs out there, especially if you’re looking for a way to earn a solid income from home. For Filipinos, this is especially exciting because it offers flexibility, great pay, and work that fits into your life. At ResolvedCx, we know how to help you make the most of a VA career. We connect aspiring VAs, customer service reps, and tech support pros with clients who pay well and appreciate what you do.

This guide will walk you through the steps to earning a competitive salary as a VA, even if you’re just starting. From choosing the right company to mastering the key skills, let’s dive into how you can build a rewarding VA career from home.

Why Work as a Virtual Assistant?

Being a VA means working on your terms. Here are some of the best reasons to start a career in this field:

1. Flexible Hours – Say goodbye to rigid 9-to-5 schedules. You can choose when to work, fitting it around your life.
2. Work from Home – Skip the commute, work from the comfort of your home, and have more time with family and friends.
3. Solid Pay – Virtual assistant jobs, especially with clients from the US or Canada, can pay well. With the right skills, you can earn a competitive income without leaving home.
4. Room to Grow – You’re not stuck in one role. As a VA, you can build up your skills, take on new projects, and even specialize in areas like customer service or tech support.
5. Job Stability – Remote work is in demand, and companies worldwide look to hire Filipino VAs. This means job security and room for growth.

Step 1: Choose the Right Company

Getting started with the right company can make all the difference. A good company like ResolvedCx makes sure you get paid on time, work with respectful clients, and have the support you need.

Why ResolvedCx?

• Reliable Clients: We connect you with clients who respect your work and pay competitively.
• Timely Pay: We make sure your earnings arrive on time, giving you peace of mind.
• Training and Support: New to virtual work? We offer guidance so you can feel confident and prepared for any role.
• Flexible Roles: Whether you want to work in customer service, tech support, or general admin, we’ll help you find the right fit.

Step 2: Know the Skills That Pay Well

If you’re just getting started, there are a few key skills that can help you earn more and stand out to clients.

1. Communication – As a VA, being able to communicate clearly with clients and their customers is essential. This includes handling emails, messages, and sometimes phone calls.
2. Organization – VAs juggle a lot of tasks. Staying organized keeps clients happy and makes you a reliable part of their team.
3. Tech-Savvy Skills – You don’t have to be an expert, but knowing tools like Google Workspace, Microsoft Office, and basic project management software can be a big plus.
4. Problem-Solving – Clients value VAs who can think on their feet. Being able to solve small issues on your own shows you’re dependable and proactive.
5. Customer Service – If you want to specialize in customer service, empathy and patience go a long way. Many clients want VAs who can help their customers feel heard and supported.
6. Adaptability – Every client is different. Being flexible and willing to adjust to new tasks or tools will help you succeed.

ResolvedCx provides training in these areas, helping you build skills that can boost your earning potential.

Step 3: Set Up Your Home Office

Working from home might sound easy, but having a dedicated space can make all the difference. Here’s how to set up your home office:

1. Find a Quiet Space – Choose a spot away from distractions. It doesn’t have to be a full room—a quiet corner will work just fine.
2. Get the Right Equipment – A reliable computer, stable internet, and noise-canceling headphones are essentials.
3. Stay Organized – Use simple tools like to-do lists or digital calendars to keep track of tasks. Being organized helps you stay on top of your work and impress clients.

A well-organized space helps you stay focused, efficient, and professional—all qualities that clients value in a VA.

Step 4: Price Your Services Wisely

When you’re just starting, it can be tricky to know what to charge. Here are a few tips:

1. Research the Market – Look up rates for VAs with similar experience and skills. ResolvedCx can help guide you on competitive pricing.
2. Consider Your Skills – Specialized skills, like customer service or tech support, often earn more than basic admin work.
3. Factor in Experience – As you gain experience and confidence, you can start charging more. Clients are willing to pay for reliable, skilled VAs.
4. Be Open to Growth – Start with a fair rate, but as you prove your skills and build relationships, raise your rates over time.

ResolvedCx connects you with clients who appreciate the value of good work, which means you can feel confident charging a fair rate from day one.

Step 5: Build Strong Client Relationships

One of the best ways to secure long-term work and earn well is by building strong relationships with clients.

1. Communicate Well – Keep clients updated on progress, ask questions when needed, and be clear about timelines.
2. Be Reliable – Show up on time, meet deadlines, and follow through on tasks. Clients love VAs they can count on.
3. Show Appreciation – A simple thank-you email after a big project can go a long way.
4. Stay Positive – Challenges come up, but a positive attitude helps. Clients appreciate VAs who handle problems calmly and with a smile.

Step 6: Master Time Management

When you work remotely, good time management is key to balancing work and life. Here are some tips:

1. Use Time Blocks – Divide your day into focused work blocks. This helps you stay productive without burning out.
2. Prioritize Tasks – Focus on the most important tasks first, and tackle smaller tasks later.
3. Set Boundaries – Let family and friends know your work hours. Setting boundaries keeps you focused and productive.
4. Take Breaks – A quick break can help recharge and keep you sharp.

At ResolvedCx, we support your growth by helping you manage your time effectively, so you’re successful without feeling overwhelmed.

Step 7: Keep Learning and Growing

One of the best things about working as a VA is the endless learning. Clients look for VAs who stay updated on new tools and trends.

1. Take Courses – There are free courses for VAs on websites like Coursera, LinkedIn Learning, and Skillshare.
2. Join VA Communities – Networking with other VAs lets you learn from others and find support.
3. Ask for Feedback – Don’t be afraid to ask clients for feedback. It can help you improve and grow.

ResolvedCx offers support and training that makes it easy to keep learning as you work, so you always feel prepared for the next big project.

Step 8: Focus on Quality, Not Just Quantity

As a VA, your clients will value quality work over just ticking off tasks. Take the time to do your best on each project, and you’ll build a reputation as a dependable and skilled VA.

1. Double-Check Work – Avoid small mistakes by reviewing your work before sending it in.
2. Ask for Clear Instructions – If you’re unsure about a task, ask. Clients appreciate clarity.
3. Aim to Exceed Expectations – Going a little above and beyond can make a huge difference.

Step 9: Stay Positive and Motivated

Working from home can sometimes feel isolating. Stay motivated by setting goals, connecting with other VAs, and reminding yourself of your “why”—whether it’s flexibility, family time, or financial freedom.

Step 10: Apply with ResolvedCx and Start Your Journey

Starting your VA career with ResolvedCx is simple. We guide you through each step, offer training, and match you with clients who respect your work. Here’s how to get started:

1. Apply Online – Visit our site, fill out a quick form, and we’ll be in touch.
2. Interview – We’ll discuss your skills and match you with the best roles.
3. Training – We provide onboarding to get you ready for your first client.
4. Client Match – We pair you with clients who value what you bring to the table.

Ready to Start Earning a Competitive Salary as a Virtual Assistant?

Working as a VA lets you balance work and life, earn a good income, and build a career from home. And with ResolvedCx by your side, you have the support and opportunities to succeed. Apply today and join a company that cares about your success as much as you do.