I have been with the company for 4 years and I can confidently say that this is the best thing that happened to my career!  I am forever grateful for the opportunities. From the day of my interview until today, everything has been smooth. I’ve never felt like I had to drag myself to work, not even once in the past four years!  started out as an agent just like everyone and worked my way up, and now as one of the managers. I also finished my undergraduate degree and am currently pursuing my master’s while working. It is just so refreshing to have a work environment that supports you at work and your personal growth. I have achieved more in both my personal and professional life in the past 4 years than in the previous decade, and I owe it to ResolvedCX. I am finally enjoying a true work-life balance! PS: Today is my work anniversary 🙂 4 years and counting!

The company deserves gratitude. I am a dad of four and a former overseas worker who picked to settle for good after seven years. Our (my spouse's) main reason behind this tough decision to leave a comfortable job in UAE was to look after our children. Evidently, it is truly risky not to see and guide kids these days daily. We put up a small business as our means of income and to have more options in meeting both ends, I finally began hunting for a job that I could do in the comfort of my home. As far as I could recall, RCX hired me within 2 weeks after receiving my confirmation to attend their invite for an initial interview. I have extensive customer service experience which has been my leverage to quickly catch up with a truly fast-paced working environment. While spending more than a quarter with RCX, every day is a realization for me of how timely the offer was given to me and how it is helping to provide additional financial support to my family in the comfort of my own home. To our country director, and our account manager, who were my final interviewers, I would like to take this chance to say thank you. Your approach to ensuring the comfort of your workforce is visibly outstanding. Your work ethics reflect your obsession with what you do. To the future employees, there are great people in the organization who have been working for years because of the general welfare they continue to experience in this organization. With this being said, I am not risking the thought of putting this opportunity behind and as a matter of truth, despite daily account challenges, the leadership always guarantees to deliver the updates most simply. Salary and bonus are outstanding and I never had a dispute for unpaid hours. Thank you RCX and wishing you all the best.  

I joined RCX in December 2021 without any BPO or customer service experience, but I was fortunate enough that our CEO was looking for an Executive Assistant. Despite RCX primarily hiring for customer service roles, I felt incredibly lucky to be the only EA on the team. It's hard to believe I've been here for nearly 3 years! Now, with the company growing and expanding beyond CS roles, it's exciting to see RCX offer more opportunities for people like me to thrive in non-CS positions, with competitive pay! I'm grateful to be part of such a dynamic and evolving company

I've been with ResolvedCX for almost 3 years now, and it’s been an incredible journey. It’s not just a workplace, but a community that truly supports its employees. The company fosters a positive environment and always encourages growth, offering real opportunities for promotion. I’m proud to be part of a team where collaboration is valued and hard work is recognized. It's been a great place to grow both personally and professionally!  

Having been with ResolvedCX for five years, I’ve experienced firsthand the immense opportunities for personal and professional growth. As a manager, I’m proud to be part of a company that champions innovation and consistently prioritizes client satisfaction. The leadership team is not only supportive but also empowers us with the latest tools and resources to deliver exceptional customer experience solutions. Our team is passionate, and the focus on data-driven strategies ensures that we consistently excel in our goals. What truly sets ResolvedCX apart is the work-life balance and the commitment to career development. It’s a place where your skills are nurtured, and your efforts are valued. Whether you're a prospective vendor or candidate, ResolvedCX offers a dynamic, rewarding environment where you can grow, make a real impact, and be part of something great.

Working at RCX has been an enriching experience. The company provides a dynamic and fast-paced environment, which offers plenty of opportunities for growth and learning. One of the biggest strengths is the strong focus on employee development through training programs and skill-building initiatives. This support has helped me grow professionally. The management team is approachable, supportive, and values employee feedback. They actively encourage open communication, which creates a positive and collaborative workplace culture. Work-life balance is also respected, which is crucial in such a high-demand field.

ResolvedCx has provided me an opportunity to grow and unlock my skills to improve in this industry. It has also provided me with a proper job security which allowed me to enjoy the finer things in life.

ResolvedCX is my 1st VA agency way back 2022 and now it's been more than 2 years and I am still with RCX. I am so grateful to have this family because they are so great in taking care of their agents and they always make sure you will be catered to and provide clients as soon as possible to start your journey. I am with my 3rd client now with the same agency and will be forever grateful for this job. So this agency is highly recommended to those who want to change careers because everyone here is so friendly and understanding. Thank you!

ResolvedCX has been more than just a job; it’s a place where I can grow my career while ensuring my family is taken care of. The leadership genuinely invests in employees’ development, providing opportunities for training and mentorship. I’ve gained valuable skills and advanced my career, all while knowing my family is supported with health benefits and a family-friendly culture.

When I started at Resolvecx, I had been searching for a remote job for quite some time. The competition was tough, even with my extensive experience as a VA, but they took a chance on me, and I’m incredibly grateful for that opportunity. From day one, I’ve felt a sense of steadiness and genuine care from the team. Their support and commitment to their employees have made this my longest and most fulfilling employment experience. I truly appreciate everything Resolvecx has done for me!

This is the first organization that has hired me despite my lack of prior freelance experience. I first became aware that it is possible to have a virtual family at this organization. Given the advantages of the corporate world, I was apprehensive to leave my comfort zone, but joining RCX back in 2022 turned out to be the best choice I've ever made!  

I was looking for a job way back 2018 and found a home. Forever grateful!